Privacy Policy

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Last Updated: 11/07/2024

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1. Introduction

Welcome to Kria! This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, https://kriaseattle.com, or use our services at our downtown Seattle location. By using our website and services, you agree to the collection and use of information in accordance with this policy.

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2. Information We Collect

We collect the following types of information:

Personal Information: When you purchase a VIP membership, make a booking, or contact us, we may collect information such as your name, email address, phone number, billing address, and payment details. Payment processing for VIP memberships is handled through our third-party partner, Memberful.
Automatically Collected Information: When you visit our website, we may collect data such as your IP address, browser type, device information, and pages visited. We use Google Universal Analytics to gather this data to improve your experience and analyze website traffic.
Other Information: Any additional data you provide voluntarily, such as responses to feedback forms or surveys.

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3. How We Use Your Information

We may use your information for the following purposes:

To process transactions and manage your VIP membership or other services you request.
To enhance our website, products, and services based on user feedback and analytics.
To communicate with you, including responding to inquiries, providing updates, and sharing promotional offers (with your consent).
To analyze and understand how our website and services are used, which helps us improve user experience.

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4. How We Share Your Information

We do not sell or share your personal information with third parties, except under the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who help us operate our website and provide services (e.g., Memberful for payment processing, Google Analytics for website traffic analysis). They only access your information as necessary to perform their functions and must process it in accordance with this policy.
Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety and those of others.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred. You will be notified if your information is subject to a different privacy policy.

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5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.

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6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

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7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccuracies in your personal information.
Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
Objection: You may object to the processing of your personal information for direct marketing purposes.
Data Portability: You may have the right to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at info@kriaseattle.com.

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8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage cookie preferences through your browser settings, but please note that disabling cookies may impact your experience.

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9. Age Based Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from users under the age of 18. If we become aware of such collection, we will take steps to delete the information promptly.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically.

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11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

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admin@kriaseattle.com

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Kria Icelandic Bath House
Seattle, WA